Terms and Conditions

1. Acceptance of Terms & Legal Competence

By accessing our website or submitting forms, you affirm that you are at least 18 years of age and possess the legal capacity to enter into a binding agreement under applicable Indian laws. If you are submitting inquiries on behalf of a minor or dependent family member, you represent that you are their lawful parent or legal guardian.

2. Sole Discretion of Hospital Management

The operation, modification, scheduling availability, and presentation of digital content on this website remain at the sole discretion of Vijaya Eye Hospital. The hospital reserves the right to decline service requests or restrict portal access in cases of misuse or inaccurate submissions.

3. Intellectual Property Rights

All materials on this website—including the official Vijaya Eye Clinic/Hospital logos, clinical text descriptions, doctor biographies, eye health articles, surgical photography, and digital layouts—are the exclusive intellectual property of Vijaya Eye Hospital and are protected under Indian and international copyright and trademark laws. No content may be copied, reproduced, scraped, republished, or commercially exploited without prior written authorization from the hospital management.

1. Information Accuracy

Patients and users agree to provide true, accurate, current, and complete personal and contact information when registering or requesting clinical appointments. Inaccurate mobile numbers or contact details may prevent our coordinators from verifying your consultation.

2. Consultation Limitations & Clinical Disclaimer

Informational Purpose Only: The clinical descriptions, diagnostic procedures, surgical options (e.g., cataract, LASIK, vitreoretinal care), and eye health guides on this website are provided strictly for educational patient awareness.

Submitting an appointment request or reading website content does not constitute medical diagnosis, treatment advice, or establish a formal doctor-patient relationship. Online scheduling does not substitute for an in-person physical ophthalmic evaluation, slit-lamp examination, and diagnostic biometry by a licensed eye specialist.

1. User Authorization & Ownership

When making digital payments, you confirm that the credit card, debit card, net banking account, or UPI handle utilized is lawfully owned by you or that you have received explicit authorization from the account holder to perform the transaction.

2. Payment Confirmation & Funds Availability

You agree to provide valid payment details and warrant that sufficient credit or balance is available in the designated account to settle the transacted hospital charges.

3. Data Security & Encryption Standards

Authorized digital payments are transacted over secure, encrypted payment gateways adhering to standard security protocols. However, you acknowledge that electronic transmission over the public Internet carries inherent risks, and you agree to protect your personal authentication credentials (PINs, OTPs, passwords) without disclosing them to any third party.

1. Digital Convenience

Online scheduling and website access are provided on an "as-is" and "as-available" basis as a convenience to patients. While we make every effort to maintain continuous server availability and data accuracy, Vijaya Eye Hospital shall not be held liable for temporary technical interruptions, telecommunication failures, or inadvertent typographical discrepancies.

2. Service Modification & Suspension

Vijaya Eye Hospital reserves the right to modify, suspend, or discontinue any feature of the website, online portal, or digital appointment system at any time for scheduled maintenance, security upgrades, or administrative updates without prior individual notice.